Shipping policy
Shipping Policy
Holmiolab AB – Stockholm, Sweden
At Holmiolab, we are committed to delivering your products quickly, securely, and in perfect condition. Below you’ll find all the details regarding our shipping methods, times, and costs.
1. Shipping Areas
We ship to:
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All of Sweden
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European Union (EU) countries
If you are located outside of these regions, please contact us before placing your order so we can explore custom shipping options.
2. Processing and Dispatch Times
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All orders are processed within 1 to 3 business days after payment is confirmed.
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We do not ship on weekends or Swedish public holidays.
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If there is any delay in processing your order, we will notify you via email.
3. Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Sweden | 2 – 5 business days |
| European Union (EU) | 4 – 10 business days |
Delivery times are estimates and may be affected by external conditions such as weather, customs, or local events.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination and package weight.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your order in real time.
6. Taxes and Customs
Orders shipped within the EU are not subject to additional customs duties. However, any local taxes or customs charges outside of the EU (if applicable) are the responsibility of the customer.
7. Delivery Issues
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If you do not receive your order within the estimated time, please contact us at: info@holmiolab.se
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If your package arrives damaged, please take photos and report it immediately so we can assist you in resolving the issue.
Shipping Support Contact:
Email: info@holmiolab.com